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Roles and what each one can do

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Roles decide what each person sees and does. Match the role to the job and sensitive data stays protected.

The common roles

An owner/admin sees everything, including revenue and settings. A provider focuses on their schedule and clinical charts. A front-desk role centres on the calendar, patients, and checkout without full financial or admin access.

Choosing a role

Give the least access that lets someone do their job. You can change a member's role any time as responsibilities shift.

Common questions

Can I hide revenue from front-desk staff?

Yes — financial visibility is gated by role, so not everyone has to see the money.

What does deactivating do?

It immediately removes access while preserving the person's historical activity for your records.

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