Why Practices Leave Mindbody
Enterprise pricing for basic features
Mindbody's pricing is enterprise-tier for features that competitors provide in basic plans. The cost adds up — especially when you're paying for capabilities you don't use.
Chart export costs money and takes days
Exporting clinical chart data requires contacting Mindbody directly, waiting 3-5 business days, and paying a fee through their Subscriber Data Export service.
Ongoing staff training overhead
The platform's complexity creates persistent training requirements for new staff — time that could be spent on patient care.
What You Keep When You Switch
You don't start from zero. Your patient data comes with you.
- Patient names, dates of birth, and contact details
- Appointment history
- Clinical chart data (via paid export, 3-5 day wait)
- Mailing list and marketing preferences
How to Export Your Data from Mindbody
Follow these steps to download your patient records.
- 1
For patient demographics: Reports → Clients → Mailing List → Export to Excel
- 2
For appointment history: Reports → Schedule at a Glance → Export
- 3
For clinical chart data: contact Mindbody support directly to request a Subscriber Data Export
A fee applies and the process takes 3-5 business days. Plan ahead.
Mindbody's clinical data export is a paid service with processing time. We recommend starting the export request before you begin setting up Tarsi, so both are ready at the same time.
What Tarsi Does That Mindbody Doesn't
Transparent pricing, no enterprise markup
Tarsi's pricing is published, predictable, and built for medical aesthetics practices — not repurposed from fitness studio tiers.
Free, instant data export
Your data is yours. Export it anytime, in standard formats, at no additional cost, with no waiting period.
Native medical aesthetics workflows
Injectable tracking, before/after photos, medical consent management, and HIPAA compliance built in — not adapted from a fitness studio platform.